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Shipping Policy

Fast, Safe & Reliable Delivery for All AG Elements Products

At AG Elements, we aim to deliver your order quickly and safely. Below is a clear overview of how our shipping works.

Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • During sales or high-volume periods, processing may take slightly longer.

Shipping Within India

We offer reliable delivery across India.

Standard Shipping

  • Delivery time: 3–7 business days

  • Charges: Displayed at checkout

  • Free shipping may be available during promotions or on minimum order value

Express Shipping (If available)

  • Delivery time: 1–3 business days

  • Extra charges apply

  • Shown during checkout

International Shipping

  • Yes, we ship internationally.

  • Delivery time: 7–21 business days, depending on destination.

  • Shipping charges are calculated at checkout.

  • Customs duties, taxes, or additional fees are the responsibility of the buyer.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp.
You can track your order anytime through:

  • The courier tracking link

  • Your AG Elements My Account → Orders page

Tracking updates may take 24–48 hours to reflect.

Delivery Delays

We do our best to deliver on time, but delays may occur due to:

  • Weather conditions

  • Courier delays

  • High shipping volume

  • Incorrect or incomplete address

  • International customs checks

If your order is delayed, contact us and we will help resolve it quickly.

Damaged, Missing, or Wrong Items

If your order arrives with any issue:

We will arrange a replacement or solution based on availability.

Failed Delivery / Address Issues

  • If the courier is unable to deliver due to an incorrect address or unavailability, the package may be returned to us.

  • Additional shipping fees may apply for re-shipping.

Packaging Quality

We use secure, protective, and eco-friendly packaging to ensure products reach you safely.

Contact for Shipping Support

  • Email: support@agelements.com
  • Phone: +91 82618 87054
  • Address: Shriram Govind kathane, c/o, Sarafa Line, opp. Balaji Mandir, Kapada Line, Mahadevpura, Nagpur, Wardha, Maharashtra 442001
  • Business hours: Mon–Fri, 10 AM to 6 PM

We’re always here to help you.

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